Entegrity Solutions - Secure Access Management and Content Delivery Solutions
UNABLE TO LOG INTO ENTRUST WITH A VALID PROFILE
(308GR 22-Dec-1997)

PROBLEM: Even though a user may have a valid Entrust profile, the user is not able to log in with the correct password.

CAUSE: Entrust 3.0 profiles cannot be used with the Entrust 2.1 runtime, and vice versa.

SOLUTION: Verify that the correct version of the Entrust runtime is installed.


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