You can browse the Entegrity Technical Support site free of charge. Additionally, Entegrity Solutions Corporation offers free, 30-day support to all our direct customers. Beyond this period, Entegrity offers further technical support maintenance plans.

Support Services Frequently Asked Questions

What are the standard support hours?
What support plans are available?
How do I register for Technical Support?
Who do I contact with questions about my support contract?
Is my product still supported?
How do I obtain an evaluation copy of the software?
How do I obtain a license for my Entegrity product?
Where do I go for pre-sales technical information on Entegrity products?
How do I place an order?
How do I check order status?
Where do I obtain replacement media?

What are the standard support hours?

Standard support hours are listed on our page describing the different maintenance plans that Entegrity offers.

What support plans are available?

Read the page describing the different maintenance plans that Entegrity offers.

How do I register for Technical Support?

You may register your product by mailing or faxing the registration form that was shipped with your product, or by completing and submitting the online form.

Who do I contact with questions about my support contract?

Ask to speak to a support administrator at the support telephone numbers below or email suppadmin@entegrity.com.

Is my product still supported?

See the list of supported products.

How do I obtain an evaluation copy of the software?

If a demo or evaluation copy is available, there is a link for it on the product's support page. To reach the product's support page, use the navigation menu on the left of the Support Home page.

How do I obtain a license for my Entegrity product?

Some Entegrity products require licenses. Consult the product documentation for details. If you need a license, contact the sales department.

Where do I go for pre-sales technical information on Entegrity products?

Find the answers you need in the product information section of the Entegrity Solutions main web site.

How do I place an order?
How do I check order status?
Where do I obtain replacement media?

Contact our sales team.